Frequently Asked Questions.

Buying a safe is an important decision, and we’re here to help you make the right choice. Whether you’re protecting documents, cash, jewellery, or firearms, our FAQs cover the most common questions customers ask before purchasing a safe.

Still Have Questions?

We’re here to help. If you can’t find the answer you’re looking for, get in touch with our friendly team today. We’ll be happy to provide expert advice and help you choose the perfect safe for your needs.

Are Sentinel Safes fireproof or waterproof?

Many of our safes are fire-resistant and water-resistant. Each model lists its fire rating and protection level, so you can choose one that meets your safety requirements.

What size safe should I buy?

We recommend choosing a safe slightly larger than your current needs to allow for future valuables. Consider the size of the items you’ll store and where the safe will be installed.

How secure are Sentinel Safes?

All our safes are tested and certified by trusted manufacturers. They feature advanced locking mechanisms, reinforced construction, and tamper-resistant designs for maximum protection.

Can I install the safe myself?

Smaller safes can often be self-installed, but larger or heavy-duty models should be professionally installed for maximum security. We can arrange installation for you.

Do your safes come with a warranty?

Yes. All Sentinel Safes come with a manufacturer’s warranty covering defects in materials and workmanship. Warranty details vary by model.

What happens if I forget my combination or lose my keys?

Contact our support team. We can help verify ownership and provide safe access or arrange a professional locksmith service.

Are digital safes reliable?

Absolutely. Digital locking safes are convenient and secure, with long-life batteries and override options. We also offer mechanical and biometric alternatives.

Can you deliver anywhere in Australia?

Yes, we offer Australia-wide delivery. For larger safes, we also provide on-site installation services in most areas.